Privacy Policy
Article 1 – PERSONAL INFORMATION COLLECTED
When you accept cookies on our website lamomelondon@lamomegroupe.com, we collect the personal information you provide to us, such as your name, address, and email address. When you browse our website, we also automatically receive your computer’s Internet Protocol (IP) address, which provides us with information about the browser and operating system you are using.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
Article 2 – CONSENT
How do you obtain my consent?
When you provide us with your personal information in order to complete a contact request, we assume that you consent to our collecting it and using it for that specific purpose only. If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your explicit consent or provide you with the option to refuse.
How do I withdraw my consent?
If, after giving your consent, you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you may notify us by contacting us at lamomelondon@lamomegroupe.com.
Article 3 – DISCLOSURE
We may disclose your personal information if required to do so by law or if you violate our General Terms and Conditions of Sale and Use.
Article 4 – THIRD-PARTY SERVICES
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to enable them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.
For these providers, we recommend that you read their privacy policies carefully so you can understand how they handle your personal information.
Please note that some providers may be located in or have facilities located in a jurisdiction different from yours or ours. Therefore, if you choose to proceed with a transaction involving the services of a third-party provider, your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway in the United States, your personal information used in completing that transaction may be subject to disclosure under U.S. legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s General Terms and Conditions of Sale and Use.
Links
You may be directed away from our website by clicking on certain links. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies carefully.
Article 5 – PERSONAL DATA
The User is hereby informed that the personal data marked as mandatory on forms and collected in the context of the services described herein are necessary for the use of the Website. Personal data collected by the Operator from the User may include:
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Full name
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Email address
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Telephone number
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IP address (virtual address of the User’s computer)
The Operator undertakes to protect the Client’s personal data and all personal data obtained within the framework of the Website’s services. Each Client is solely responsible for maintaining the confidentiality of their username and password, and for all access to their Client Account, whether authorized or not.
The Operator cannot be held responsible for any action or harmful activity carried out via the Client’s personal account by a third party who has gained access due to the Client’s own fault or negligence.
The Client undertakes to inform the Operator immediately if they become aware of or suspect any unauthorized use of, or access to, their personal account.
All personal data collected by the Operator are collected directly from the Client and processed by the Operator for the implementation and management of the Website’s services. These data may also be used to compile statistics to improve the Website’s services.
They may be transmitted to the Operator’s partners and suppliers involved in delivery, billing, and management processes, for the purpose of processing orders, as well as for marketing and customer relationship management purposes.
The Operator complies with legislation regarding the protection of personal data.
Article 6 – CREATION OF THE CLIENT ACCOUNT
To place an order on the Website, the Client must first create a personal account. Once created, the Client must log in using their personal and confidential username and password.
The Client must not disclose their username and password, in accordance with the provisions of the Personal Data section of this policy. Each Client undertakes to maintain strict confidentiality of their login details, acknowledging that they are solely responsible for access to the Service using their username and password, unless fraud is proven.
The Client also undertakes to immediately inform the Operator in the event of loss, theft, or fraudulent use of their login details.
After creating their personal account, the Client will receive a confirmation email.
When registering, the Client agrees to:
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Provide accurate, up-to-date, and truthful information at the time of registration, and not use false names, addresses, or unauthorized details.
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Keep registration details up to date at all times to ensure accuracy.
The Client also agrees not to make available or distribute unlawful, objectionable (such as defamatory or identity theft-related), or harmful information (such as viruses). Otherwise, the Operator reserves the right to suspend or terminate the Client’s access to the Website at their sole discretion.
Article 7 – SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure they are not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.
If you provide us with your credit card information, it will be encrypted using SSL technology and stored with AES-256 encryption.
Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional industry-recognized standards.
COOKIES
A cookie is a small file that does not allow the identification of the user but records information relating to a computer’s browsing on a site.
The data obtained help facilitate future navigation on the site and are also used to measure visitor statistics.
Refusing to install a cookie may result in the inability to access certain services. However, the user can configure their computer as follows to refuse cookie installation:
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Internet Explorer: Tools tab (gear icon at the top right) → Internet Options → Privacy → Block all cookies → OK.
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Firefox: At the top of the browser window, click the Firefox button → Options → Privacy tab → Set “Use custom settings for history” → Uncheck cookies to disable.
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Safari: Top-right menu (gear icon) → Settings → Advanced settings → Privacy → Content settings → Block cookies.
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Chrome: Top-right menu (three horizontal lines) → Settings → Advanced settings → Privacy → Preferences → Block cookies.
Article 8 – HYPERTEXT LINKS
Hyperlinks available on the Website may redirect to third-party websites not operated by the Operator. They are provided solely for the Client’s convenience.
By using these links, the Client leaves the Website and agrees to use third-party websites at their own risk and in accordance with their terms.
The Client acknowledges that the Operator has no control over and does not contribute in any way to the drafting of the terms of use and/or content on such third-party sites.
Therefore, the Operator cannot be held liable for these links. The Client also acknowledges that the Operator does not endorse, guarantee, or assume responsibility for the terms of use and/or content of these third-party sites.
The Website may also contain promotional hyperlinks and/or advertising banners redirecting to third-party websites not operated by the Operator.
The Operator invites Clients to report any hyperlink on the Website that leads to a site with illegal or inappropriate content.
Clients may not use or insert a hyperlink pointing to the Website without the prior written authorization of the Operator.
Article 9 – CHANGES TO THIS PRIVACY POLICY
The Operator reserves the right to modify at any time and without notice the content of the Website or the services available on it, and/or to temporarily or permanently cease operation of all or part of the Website.
The Operator also reserves the right to change the Website’s Internet location and these General Terms and Conditions of Use at any time without notice.
Therefore, the Client is required to review these Terms before each use of the Website. The Client acknowledges that the Operator cannot be held liable in any way to them or to any third party for such modifications, suspensions, or terminations.
The Operator recommends that the Client save and/or print these Terms for safe and durable storage, so they can be referred to at any time during the contract.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, file a complaint, or simply request more information, please contact us at: lamomelondon@lamomegroupe.com